Studio Policies

Class Reservations, Purchases & Cancellations

  • Class reservations are available ten days in advance, OR 21 days in advance for Autopay members.

  • Any cancellations must happen 3 hours or more prior to the class time.

  • Late cancellations and no shows will be charged a single class for those with class cards or drop-in, and $15 for those with monthly or annual AutoPLAY memberships. Any late cancellations or no shows for community classes will be charged a $5 cancellation fee.

  • If you’re on the waitlist, be prepared to attend as spots can open quickly. It’s your responsibility to manage your own registration—if you can no longer make it, please remove yourself from the waitlist. Please note: If you are added to the class from the waitlist within 3 hours of the class but can no longer attend you will still be charged a late cancel fee. 

Additional Safety Measures

  • Staff is not be permitted to work if displaying symptoms.

  • All disinfectants used are confirmed effective against COVID-19.

  • Equipment sanitization procedures are in place.

Class Policies

At Third Space Movement, we believe in the power of intention and presence. Committing to your time with us is an essential part of creating a meaningful experience for yourself and the community.

  • Arrive Early: We recommend arriving at least 5-10 minutes before class begins to settle in and get into the right mindset. This ensures a smooth start for both you and the group.

  • Stay for the Full Class: Our teachers thoughtfully design each session to provide a complete and cohesive experience. Out of respect for their efforts and the other participants, please plan to stay for the entire class duration. Leaving early can disrupt the flow and impact the collective energy of the room.

  • Arriving late: If you know that you will be arriving a few minutes late please give us a call as soon as possible

    • Yoga Classes: Late entry is not permitted for any yoga class. Please arrive on time or early to ensure a smooth and undisturbed experience for all participants.

    • Strength & Mobility Classes: If you arrive within approximately 5 minutes of the start time, you may be allowed to join at the coach’s discretion. This decision is based on the class structure and warm-up requirements, as we prioritize injury prevention and proper preparation.

Your presence and commitment helps us foster a supportive, focused, and respectful environment for everyone. Thank you for showing up with intention and honouring the full experience.

Code of Conduct

Here is what we know to be true of who we are as a team and community, and how we aim to build authentic healthy relationships inside and outside our studio. Each of us is asked to use good judgement as to cause no harm to others or themselves. The following behaviours are expected of all owners, staff, teachers, volunteers, students, clients, and contractors operating out of Third Space Movement:

  • You are responsible for yourself and the space you hold in the studio;

  • You speak with clear, encouraging, positive, and honest communication to all;

  • You respect the needs and boundaries of all individuals;

  • You value awareness of inclusion, respect for equity and celebrate diversity to create a brave space for all. We will not tolerate any discrimination on the basis of age, race, colour, national origin, religion, body type or size, ability, sex, gender identity or expression, sexual orientation, family status, marital status or any other protected status.

  • You practice consent at every opportunity. Sexual harassment is a form of discrimination, is strictly prohibited and will not be tolerated in the Third Space community, inside or outside of the studio. Sexual harassment can occur between two or more people, regardless of their gender or sexual orientation. Sexual harassment includes sexually suggestive gestures or language, unwelcome leering or staring, and the making of sexual advances or repeated invitations after a previous advance or invitation has been refused.

Zero tolerance

We have zero tolerance for hostility, violence, discrimination, racism, bullying and harassment in the Third Space community—inside or outside of the studio. Any person violating the code of conduct will have their membership revoked and banned from the Third Space Community.

 

Questions, Comments or Concerns? Contact Us!