Frequently Asked Questions
Where should I park?
We have free on-site parking in our parking lot and there is also free 1hr street parking on Kings Rd and Westbourne Pl. During the hours of 7am-5pm, please do not park in any spots marked reserved. On evenings and weekends, we have access to the full parking lot.
Do my passes expire?
Yes, all class cards and drop-ins have a 1-year expiry date attached to them from the date of purchase.
How far in advance can I book classes?
AutoPLAY Monthly & Annual members can book 21 days in advance, while non-members can book 10 days in advance.
How does the waitlist work?
Don’t be afraid to add yourself to the waitlist. The waitlist will continue to move up to 30 minutes in advance of the class start time. If you’re on the waitlist, be prepared to attend as spots can open quickly. It’s your responsibility to manage your own registration—if you can no longer make it, please remove yourself from the waitlist. Please note: If you are added to the class from the waitlist within 3 hours of the class but can no longer attend you will still be charged a late cancel fee.
Will I be allowed to join class if I’m late?
Our classes are programmed to make the most out of every minute that is scheduled, so with this, we ask that you arrive at least 5 minutes early to ensure a smooth start for both you and the group. If you arrive within approximately 5 minutes of the start time (Strength & Mobility Classes), you may be allowed to join at the coach’s discretion. This decision is based on the class structure and warm-up requirements, as we prioritize injury prevention and proper preparation. Late entry will not be permitted for yoga classes.
How early do I need to arrive for my first class?
Please arrive 15 minutes before the start of class to ensure ample time to sign in, meet your coach, tour the studio and facilities, and start class on time!
Do you have showers/towels/lockers?
Yes, all of the above! We have lockers in our lobby and there will always be a staff member or volunteer present in the lobby, or the front door will be locked, to ensure your belongings are safe during class. If you would like to bring your own lock, you are welcome to do so. Our showers are gender-neutral, and we provide towels for your use!
Do I need to bring gym shoes?
No, you are not required to bring gym shoes. We primarily move barefoot, or in socks, for all of our classes.
Can I leave class early?
We do not permit students to leave more than a few minutes early from class to ensure enough time for down-regulation and to prevent interrupting the experience for others. No early departures from Yoga classes.
How do I pause my membership?
AutoPLAY Annual and Monthly memberships can be put on hold twice a year for a minimum of 1 week and a maximum of 2 months. Holds can be placed at any time and for any reason. Any additional holds can be purchased for $20. To pause your membership, send us an email at hi@thirdspacemvmt.com.
Can I bring a friend?
As an AutoPLAY Annual or Monthly member, you get the option to bring a friend for free each month. Simply email us with the name and email of your friend, and let us know what class to sign them up for.